A product manual that is also a 3D guide.
We redraw your manual, your team approves every page, and the same steps go live as a 3D guide behind a box code.
Missing or damaged part?
Pick the parts and tell Wendmoor what happened.
| Item | Part | In bag | Missing |
|---|---|---|---|
| H | Cam lock | 12 | 0 |
| J | Cam bolt | 12 | 2 |
| K | Wood dowel | 14 | 0 |
| N | Shelf pin | 4 | 0 |
Sample. Wendmoor is a fictional brand; nothing here is sent.
See where people stop and what they say.
Where readers stop and which step they mark as confusing, for each revision, in the brand portal.
Marked confusing · step 3
14- “Which edge is the front? The drawing flips it.”
- “Is the rail supposed to point down?”
- “Took me three tries to see the tape.”
A print-ready manual redone from the one you have.
Send the manual you have. We redraw each step with true-scale hardware, copy every warning word for word and return print files.
A revision is final only when your team signs it off. How revisions work. Sample data: Wendmoor and its reviewers are fictional.
Built into every guide from the first release.
Missing parts become tickets
Customers pick the part and add an order number. Your team gets the letter, step and revision.
Cam bolt (J) × 2, missing
- Product
- Kerrow 3-shelf bookcase, KR-3042
- Guide
- wendmoor-kr-3042 · Rev C
- Step
- 1 · Cam bolts and dowels into the sides
- Order
- WM-20931
- Sent to
- support@wendmoor.example
Sample data. Wendmoor is fictional. Help desk routing comes with Growth.
Every language is approved
Machine translations arrive marked as drafts. A language shows only once a reviewer signs it off.
Warnings stay as printed
Each warning is copied with its signal word, shown before its step and checked against its source page.
TIP-OVER HAZARD. A bookcase can tip over and fall on a child or adult, causing serious injury or death. Always attach this bookcase to the wall with the tip-restraint kit included.
Verbatim match Manual p. 2. Sample from the fictional Kerrow 3-shelf bookcase.
A text page and printable PDF
The same steps, parts and warnings as plain text, with structured data and an llms.txt entry.
Cam bolts and dowels into the sides
Side panels (A) x 2, cam bolts (J) x 12, dowels (K) x 12
Lay both side panels flat with the rows of small shelf-pin holes facing up. That is the inner face. Screw a cam bolt into each of the six outer holes and push a dowel into each of the six inner holes.
Read the sample guide's text version · How search and AI read a guide
Send CAD if you have it. It stays private.
CAD helps with complex products. Customers never receive your source files, only a simplified display model.
- The manual, as a PDFRequired
- CAD: STEP first, then IGES, Parasolid, glTF, STL or OBJOptional
- Photos or a spec sheetOptional
FAQ
Questions brands ask
Where do part requests go?
To the support address you give us, with the part letters, the step, the guide revision and the order number. The integrations page shows how they can reach your help desk.
Can we change a warning after launch?
Yes. Change it in your manual or tell us. We rebuild, your reviewer approves the new revision, and the box code opens it from then on.
Do customers need an account to use the guide?
No. The guide opens from the box with no sign-in and no app.
Which languages can a manual have?
English plus one more language come with every package. Each language beyond that is $250 a product. Every language is approved by a reviewer before it goes live.
Do you work on regulated products?
Your team approves every page before production. For regulated products, such as children's furniture, dressers, and gas or electrical products, we check the manual against the requirements you give us and flag gaps. We never claim compliance.
Can AI assistants and search engines read our manual?
Each 3D guide has a public text version with structured steps, parts and warnings word for word, plus an llms.txt entry. Whether any search engine or assistant shows it is up to them, and we make no promise about it.
Why is the 3D guide easier to build from than a paper manual?
It follows step-by-step design principles that Stanford researchers found cut assembly time by about 35% and errors by about 50% in their study (Agrawala et al., SIGGRAPH 2003, and the follow-up user study). That is the research on the principles, not our measured result. We have not measured our own guides yet.
Do AI answers inside the guide come from our approved content?
Yes. Ask answers questions inside the guide from your approved content only. When you turn on online answers, each one is labeled AI answer. Answers can be wrong, so the guide points readers back to the manual's warnings.
Who owns the manual and the guide?
You do. You approve and publish them, and you can export the text version and the PDF at any time.