Guides on product pages, requests in your help desk.
Print files go to your factory. The same guide sits on your product page, and customer reports reach your support team.
Cam bolt (J) × 2, missing
- Product
- Kerrow 3-shelf bookcase, KR-3042
- Guide
- wendmoor-kr-3042 · Rev C
- Step
- 1 · Cam bolts and dowels into the sides
- Order
- WM-20931
- Sent to
- support@wendmoor.example
Sample data. Wendmoor is fictional. Help desk routing comes with Growth.
One guide, connected where your customers look.
Print files for your factory
Print-ready PDFs in the page size and bleed your printer asks for, after you approve the proof.
Embed on your product page
The approved guide, sized for the page, in your color and logo.
Requests to your help desk
Part requests and confusing-step reports reach your team, or open tickets in your help desk.
Export analytics
Scans, completion and drop-off by step for each guide and revision, as a file.
The guide sits beside the product, in your colors.
Pick a color and the embedded guide takes it.
Kerrow 3-shelf bookcase, 30 in
- 30 x 12 x 42 in, two finishes
- Assembly about 1 hr, hex key included
- 3D assembly guide on this page and on the box
The numbered marks on the phone drawing, item by item.
| Item | Description |
|---|---|
| 1 | The parts for this step, with their letters from the manual |
| 2 | The common mistake, shown right and wrong |
| 3 | Back and Next, large enough to hit with a thumb |
Sample product page. Wendmoor is a fictional brand.
Integrations open after a short review.
- 01
Request access
Tell us which product pages and help desk you want to connect.
- 02
We review
We check the brand and the use, and agree who on your team manages access.
- 03
Build in the sandbox
Approved brands get a test guide and setup notes. Live access follows your first approved guide.
Tell us what you want to connect.
A person reads every request.
Integrations FAQ
Before you ask
What print files do we get, and can our factory use them?
Print-ready PDFs for your printer or your factory, in the page size and with the bleed your printer needs. Tell us both when you send the manual. Printing stays in your factory's unit price.
How does the manual keep working after it is printed?
The printed manual is fixed once it is printed. The 3D guide on the product page and behind the box code stays current, and part requests and step feedback reach your team from it.
Which platforms do you connect to?
Product pages on hosted store platforms and custom sites, and the help desks support teams use most. Tell us yours in the form and we confirm before you commit.
Where are the technical details?
In the brand portal, once your access is approved. We keep them out of public pages.
Does the embedded guide slow our product page?
The guide loads in its own frame when the customer opens it, so the product page itself does not wait for it.
Does the manual package include an embed on our product page?
No. The package covers print files, the 3D guide behind the box code, languages and the text page. Product-page embeds and help desk routing come with the Growth subscription; Catalog adds connections to your own systems.